Give your Consumers a Superior experience with Chatbots
Customers are the most crucial part of any business. Their experiences shape up the success story of your business. It is needless to point how...
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5 Ways to Ensure Your Customer Service Is a Hit This Year
A business or a company is called successful when it receives returns on its investments or profits. These profits are not made overnight. It takes...
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Customer Service Means Taking the HEAT
Often customer service representatives are seen taking the heat from all quarters, be it from their bosses or the clients who give them enough and...
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The 8 Wastes of Customer Service
Customer service is a very dynamic industry and situations and the attitude of the customer changes on an everyday basis. Customer service is also considered...