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Every workplace comes with its own set of complex dynamics and works ethics underpinning its core business. Employers and employees alike are geared towards optimizing...
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5 Ways Artificial Intelligence Revolutionizes Customer Service
Business solutions powered by Artificial Intelligence has transformed all aspects of the business for the better. It is hence no wonder that the customer support...
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BD to implement a fast and reliable SARS-CoV-2 diagnostic
By October 2020, SARS-CoV-2 has already caused the death of 1 421 650 persons worldwide according to the World Health Organization.Once more, BD works on advancing the...
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Give your Consumers a Superior experience with Chatbots
Customers are the most crucial part of any business. Their experiences shape up the success story of your business. It is needless to point how...
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5 Ways to Ensure Your Customer Service Is a Hit This Year
A business or a company is called successful when it receives returns on its investments or profits. These profits are not made overnight. It takes...
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The 8 Wastes of Customer Service
Customer service is a very dynamic industry and situations and the attitude of the customer changes on an everyday basis. Customer service is also considered...
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Customer Service Means Taking the HEAT
Often customer service representatives are seen taking the heat from all quarters, be it from their bosses or the clients who give them enough and...
